he churn rate of a company is one of the most important measurements that must be taken into account when determining the health of a company. If you spend thousands of dollars acquiring customers but they don’t stay loyal to your business, all the time and effort put into acquiring […]
Shadow Making
7 posts
ost of us would rather not admit that interruptions and incidents happen more often than we’d like, especially in the work environment – and in many cases are virtually impossible to avoid. The problem isn’t why disruptions and incidents occur (unless they’re internal, recurring errors)—it’s how you deal with them […]
n the modern era of growing popularity of social media, it is difficult for companies to stay relevant among the competition. With new companies starting up every day, the market is getting tighter than you would like. Of course, as a business owner, you will be concerned about making a […]
egardless of the type of business you run, providing them with the support they ne is one of the most important success factors. As your business is constantly growing, maintaining a good workflow can become a huge challenge, and failure can undo all the work you’ve done as a team […]
VoIP phone systems are computeriz telecommunications services that allow users to make voice calls over the Internet instead of a regular phone . The best VoIP phone systems can be easily configur and provide text message alerts about miss calls, voicemail messages, and call routing. In addition, some VoIP service […]
Instant messaging apps are very popular these days. In particular, WhatsApp has been extremely popular in the area of customer service and customer communication in general. In this article, we will discuss how we at LiveAgent use WhatsApp to improve communication and improve the overall user experience. Why LiveAgent Customer […]
Welcome to this month’s LiveAgent update announcement! We’re excit to share with you the updates that LiveAgent roll out in June. In line with our commitment to continually improve your experience, we’ve introduc several enhancements and improvements that we believe will greatly benefit your team’s efficiency and your customers’ experience. […]
