Live chat has become a preferred customer service channel for a growing number of online consumers. Thus, having a live chat widget for a website is a necessity for businesses of all sizes in any industry. It allows you to offer quick and timely assistance to customers. Moreover, when used strategically, it can serve as a call to action button, and it can greatly contribute to; it can greatly contribute to; increased engagement, boosted customer satisfaction, and improved sales, while also reducing your customer support costs.
How to add live chat to your website?
There are many live chat solutions available as parts of help desk software systems, or as WordPress plugins like Wise Chat. Let’s discuss how you can install live chat on your website.
Choose your live chat software provider
Given the impact live chat can have on the quality of your customer service and revenue; it’s worth investing some time into researching the options. Thus, learn as much advanced photo retouching as you can about various live chat software providers before choosing the tool that; meets your business needs and adding it to your website. Some of the factors to consider when trying to find the best chat plugin include; the set of features, easy onboarding and customization, third-party software integrations, security, mobile compatibility, pricing, and customer support.
Sign up with the service
You’ve probably narrowed down your choices matching your requirements and budget. Still not ready to purchase a subscription? You can start with a free trial. Most live chat software providers offer free trials with all the product features available to enable potential customers to; test all the functionality, or the ability to request a demo. Signing up for the trial usually takes a couple of minutes at maximum and doesn’t require credit card information.
Add a live chat button to your website
After signing up, you need to choose a chat VPS Center’s biggest news for 2017 button. After that simply paste a short HTML code into the body of your page for live chat implementation. Once you’ve embedded chat on the website, you can start chatting with your customers and prospects in real-time. Whenever a visitor aub directory clicks on the live chat button that is usually displayed at the right bottom corner of a website; a chat window appears. By clicking further on this window, the visitor initiates a chat with a company’s representative; who is currently online and available to pick up the chat request.
